Terms and Conditions

starlumki, 14 Elvet Riverside Lane, Durham DH1 3JB, United Kingdom, is the provider of this website. Enquiries about the site and about the conditions below can be addressed to [email protected] or 0191 384 5127. Written notices may also be sent to the address given above.

These terms cover every page published under starlumki.com, the material shown there and any enquiry sent through the site. The version that is online when you open a page applies to that visit. A separate written agreement with starlumki takes precedence for the matters it settles.

To the extent permitted by law, starlumki is not liable for any loss arising from the use of this website or from its being unavailable, including indirect or consequential loss, lost data or lost profit. Nothing in these terms excludes or limits a liability that the law does not allow to be excluded or limited.

We aim to keep the website available, but we do not guarantee uninterrupted access. Pages can be temporarily unreachable because of maintenance, technical faults or interruptions at our hosting provider. We may change, restrict or discontinue parts of the site without notice and are not obliged to keep any page online.

A complaint about the website or our services can be sent to [email protected] or raised by telephone on 0191 384 5127. We look into every complaint and tell you how we see the matter; before anyone turns to a court, both parties try to resolve the dispute between themselves.

The texts, images, logos and design of this website belong to starlumki or to those who granted us their use, and they are protected by copyright. They may not be copied, distributed or changed without our written permission, except for private use that is not commercial.

Information sent through the form or by email must be lawful, accurate and free of third-party rights that would prevent us from using it to answer you. Please do not include confidential material in your message. Sending an enquiry does not create a contract; it is a request for us to get in touch.

Where we link to other websites, we do so for convenience. We neither endorse nor answer for their content, offers or privacy practices, which follow the terms of the operator concerned. If you notice that a linked page has become unlawful, please tell us and we will review the link.

You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to the site, interfere with its operation, place an unreasonable load on it, or use automated tools to extract or copy its content. The contact form may not be used to send advertising or unlawful material.

The pages describe the work of starlumki in general terms and may change at any time. Nothing published here is a binding offer or a promise of a certain result; an agreement with us comes about only when we confirm a request or sign a separate contract with you.

General descriptions cannot reflect anyone's particular circumstances and are therefore not professional advice. Before you act on something you have read here, please speak to us or to another qualified adviser about your case; reading these pages creates no advisory relationship.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over disputes arising from the use of this website. Mandatory consumer protection rules that apply where you live remain unaffected.

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in effect. We may amend the terms when the website, our services or the legal requirements change; the version published here applies from the date shown above, and further use of the site counts as acceptance.