Last updated: 17 October 2026
This page summarises the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 with regard to the personal data that starlumki processes when you use starlumki.com or contact us, and explains how to exercise them. Full details of the processing are set out in our privacy policy.
Controller
Responsible for data processing within the meaning of the UK GDPR is starlumki, located at 14 Elvet Riverside Lane, Durham DH1 3JB, United Kingdom. For every question about your personal data, please write to [email protected] or call us on 0191 384 5127.
Your rights
You have the right to obtain confirmation as to whether we process personal data about you and, if so, to receive a copy of it together with information about the purposes, the recipients and the storage period (right of access). You may ask us to correct inaccurate data and to complete incomplete data (right to rectification).
Data that is no longer required, that was processed unlawfully or that you no longer consent to us using will be deleted on request (erasure); instead of deletion you can ask for processing to be restricted. You can also have the data you provided to us transferred to you or to another controller in a common electronic format (portability).
Why we may process data
We process personal data only where the law allows it: with your consent, to perform a contract or to take steps before entering into one, to comply with a legal obligation, or on the basis of our legitimate interest in operating a secure and functional website. Details for each processing activity can be found in our privacy policy.
Objection and withdrawal of consent
Where we process your data on the basis of legitimate interests, you may object at any time on grounds relating to your particular situation; we will then stop unless there are compelling legitimate grounds. Consent you have given can be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal.
How to exercise your rights
To exercise any of these rights, a short message to [email protected] is sufficient. We may ask you to confirm your identity so that no one else can obtain your data. We respond within one month of receiving your request; in complex cases this period can be extended by two further months, and we will tell you if it is. Exercising your rights is free of charge.
Complaints
You can lodge a complaint with the Information Commissioner's Office (ICO). Before doing so, you are welcome to contact us at [email protected]; many questions can be clarified quickly.